While Cook County, like all local governments, suffered revenue loss due to the pandemic, President Preckwinkle’s administration made fiscally responsible decisions that put Cook County on strong footing to invest the majority of ARPA funding into communities directly. What remained not only addressed revenue loss, but it set Cook County up to strengthen a wide array of public services, manage internal operational functions more efficiently, invest in infrastructure, and coordinate emergency management among many other activities.
We strive to achieve operational excellence within the Cook County Offices Under the President as well as through our influence over the County’s broader operations. We have worked hard to create a culture and mindset in which elected officials, employees and appointees adopt a human-centered approach. To continually improve business processes and operations and become the best in practice, we have worked to overcome institutional obstacles to achieve results across key services. This culture shift has increased the professionalization of our workforce and improved residents’ experience.